Follow-ups get lost across email
Attorneys and legal staff handle dozens of client matters simultaneously. Small follow-ups — a missing document, a pending signature, a callback request — disappear inside long email chains.
MatterCue keeps items visible
When a user forwards or CCs an email thread to MatterCue, it identifies the follow-up items and keeps them visible in reminders, daily digests, and the firm portal until resolved.
Unresolved items stay open
Items remain in the digest until a team member manually marks them resolved. Nothing disappears automatically. Every open item stays visible across the whole firm.
Workflow support only
MatterCue is workflow support only and is not legal advice. All outputs — summaries, follow-up items, deadline flags, billing suggestions — require human review before action.
Common follow-up types MatterCue helps surface
- Client follow-ups and pending responses
- Missing documents and signature reminders
- Scheduling issues and calendar confirmations
- Deadline-related reminders and date flags
- Billing capture prompts from correspondence
- Delegated tasks between attorneys and staff
Important
MatterCue provides workflow support only and is not legal advice. It does not replace attorney judgment, create an attorney-client relationship, or independently verify legal, procedural, billing, or deadline-related information. Users remain responsible for reviewing all outputs before relying on them.